Terms of Service

1. Acceptance of Terms

By accessing this website or booking an appointment with The Double U Grooming Co., you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use this website or our services.

2. About Our Business

The Double U Grooming Co.
315 Quarry Rd, Liberty, SC 29657
Phone: (864) 520-9445
Email: hello@doubleugrooming.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM, By Appointment Only

3. Grooming Services

We provide professional dog grooming services, including but not limited to:

• Full Grooming Packages
• Mini Grooming Packages
• Bath & Blow Dry Services
• Nail Trimming
• Ear Cleaning
• Coat Conditioning
• De-Shedding Treatments
• Additional grooming add-on services

All services are provided by appointment and are subject to availability.

4. Appointments

Appointments may be scheduled by phone, through our website, or through any approved booking platform. Please arrive on time for your scheduled appointment. Late arrivals may require rescheduling or a shortened appointment depending on our schedule.

5. Cancellations & No-Shows

If you need to cancel or reschedule your appointment, please provide as much advance notice as possible. Repeated no-shows or last-minute cancellations may result in restrictions on future appointments.

6. Pet Health Requirements

For the safety of all pets and staff:

• Dogs must be current on required vaccinations, including rabies.
• Owners should disclose any medical conditions, behavioral concerns, allergies, or sensitivities before the appointment.
• We reserve the right to decline grooming services if a pet appears seriously ill or presents a safety risk.

7. Matted Coats

Severely matted coats may require additional grooming time or a shorter haircut for your dog's comfort and welfare. We will discuss any necessary coat adjustments with you whenever possible before proceeding.

8. Safety

The safety and comfort of every dog is our highest priority. While we take every reasonable precaution during grooming, grooming activities involve sharp tools, water, movement, and handling that carry inherent risks. By scheduling an appointment, you acknowledge these inherent risks.

9. Pricing

Service pricing varies based on factors including:

• Breed
• Size
• Coat length
• Coat condition
• Grooming requirements
• Behavior during grooming

Prices listed on this website are subject to change without prior notice.

10. Payment

Payment is due upon completion of services unless otherwise agreed. Accepted payment methods may change from time to time.

11. Website Content

All content on this website, including text, images, graphics, branding, logos, design, and layout, is the property of The Double U Grooming Co. or its licensors and may not be copied, reproduced, or distributed without written permission.

12. Third-Party Links

Our website may include links to third-party websites or social media platforms. We are not responsible for the content, privacy practices, or availability of external websites.

13. Disclaimer

Information provided on this website is for general informational purposes only. Nothing on this website should be interpreted as veterinary or medical advice. If your dog has a medical concern, please consult a licensed veterinarian.

14. Limitation of Liability

To the fullest extent permitted by law, The Double U Grooming Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of this website
• Appointment scheduling
• Grooming services
• Temporary service interruptions
• Third-party services

Our total liability shall not exceed the amount paid for the specific grooming service giving rise to the claim.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

16. Changes to These Terms

We may update these Terms of Service from time to time. Changes become effective immediately upon posting on this page. Continued use of our website or services constitutes acceptance of the revised Terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted under the laws of the State of South Carolina, without regard to its conflict of law principles.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

The Double U Grooming Co.
315 Quarry Rd, Liberty, SC 29657
Phone: (864) 520-9445
Email: hello@doubleugrooming.com
Website: https://doubleugrooming.com